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Hi! How can we help you?
Have you purchased the Mobikul Mobile App and don’t know what will be the next procedure?
Here is the complete process that you will help/guide you to understand the process after purchasing the mobile application –
First of all, congratulations, and thank you for your interest in our Mobikul Mobile App.
Kindly go through the below points for a better understanding –
“Please let us know your preference for the creation of the app by click on the Prerequisite Form and fill the required details to create a personalized app for you.”
NOTE – You needs to submit the details using the Prerequisite Form only. No text file, ticket, or other methods will be accepted; however, if you are having any query concerning the form, you can share it on [email protected].
Please provide the images/icons in the required format and resolution, as mentioned in the pdf file. If you do not supply images/icons as mentioned, and then if you find that the images/icons are blurred in the App, then, in this case, we will be not responsible for that.
Please provide the test website so that we can implement all the customization on a test website first. After that, you will confirm that everything is okay as discussed then we will transfer the customization code to live site.
In the case of the live site, please keep your backup with you always. Also, if you will make any changes on your server by yourself, please create a backup first. If you lose our customized part while doing any change on the server, then we will be not responsible for that.
You will also get the .xml and .strings files (that we will provide to you) for language translation respectively for Android and iOS. These files are required when you want the mobile App in other languages also other than the English.
Please ignore this point if you want to keep only the English language for the mobile App. For details, please visit the prerequisite file. You can also use the following link for the language translation for the Android App – https://stringtranslate.mobikul.com/
Suppose you have purchased the Mobikul App with the source code then we will provide you the source code after the configuration of the App. This source code is called: as configured source code. We will give the configured App with the configured source code.
In another case, if you want the raw source code (without the configuration), then we can also provide you on your request. The request that you can raise on the ticket.
We do provide the free application configuration for the first time at the time of purchase. The first time free configuration will be done precisely according to the prerequisite file, which you need to provide after purchasing the module.
After the configuration is completed and the App is delivered if you now request to change the configurations like icons, banners, company logo, etc. (as mentioned in the prerequisite file), then it will be paid service which will get covered under customization of the application.
To integrate the payment gateways in the mobile App, it will require the separate timeline as compared to basic application configuration timeline. The separate timeline depends on the payment gateways that you want to integrate into the application.
Also, we do provide FREE Integration with one payment gateway into the Mobile Apps, which is working on your Website. You need to provide us the complete documentation details about the payment gateway that you want to integrate into Apps as FREE.
Regarding the payment gateway, it’s mandatory to provide the SANDBOX credentials for testing purpose. Also, you need to provide us the TEST CARD details. If you make delay in providing this information, then it may increase the App delivery time due to lack of information.
For this, we are not responsible.
“You need to provide us the proper documentation regarding the payment gateway which you will be going to implement into the Apps.”
In some cases, we will require the support URL or link so that we can communicate to support team of that payment gateway for any query. You need to provide us this support detail as well.
If you will avail the raw source code only and will build and configure the App by yourself. Then we will not provide the FREE Integration of one payment gateway in your customized/configured code.
We can only provide the FREE Integration of one payment gateway/method if we configure the app/source code or in our configured code. If you have more than one payment gateways/methods on your website, and you want to integrate with Apps. Then the additional payment gateways/methods integration with Apps (except the one that you want as FREE) will come under customization (a paid service).
NOTE: If your payment module is having multiple payment gateways/methods within the same module then we will only consider one payment method as free of cost as per above explanation. Additional methods will cost you extra.
In the case of Odoo Mobile App, the free payment integration policy will work as per the following policy.
Note: The free Payment method integration in the POS Mobile App will not be provided as per the above policy. Moreover, you can find the offline payment methods available within the POS App and the same will be visible in the demo of the POS App itself.
If you only want to show the shipping methods, then it will be done with no extra charges. Other than this, if you want API based functionalities of the shipping methods in the mobile App then it will be done through customization (A paid service).
It will come under customization (A Paid Service). You need to provide us the layout icons in the specific format (SVG for Android & PDF for iOS), and in case you don’t have them in the specified format then we will design or create the layout icons in the required format for you then it will cost you extra.
Regarding the customization of the design/layouts, the designing part is a separate customizable part. The cost & time will be separate from the features and functionalities.
If you still have any query, please raise your question on the same ticket.
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