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Hi! How can we help you?
First of all, to notify Magento 2 abandoned carts over WhatsApp to your customers you must have the Magento 2 Abandoned Cart and Magento 2 WhatsApp ChatBot & Order Notifications installed on your Magento 2 website.
Now, whenever the customer abandons a cart, the respective abandoned cart WhatsApp notification will be sent over the WhatsApp mobile app to the customer.
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