Customer Can Contact Admin feature enables seamless communication between customers and the store admin through email.
Customers can easily share their queries or concerns by filling out a simple contact form within the mobile app.
This feature plays a crucial role in building strong customer relationships, as it creates a direct and responsive communication channel.
Whether it’s for raising an issue, providing feedback, or asking a question, customers are assured that their concerns will be heard and addressed.
For store owners, this functionality is incredibly valuable as it enables direct interaction with customers.
It helps address concerns, gather feedback, and enhance overall service quality.
It allows them to promptly respond to customer queries, resolve problems, and gather insights that can help improve the overall shopping experience.
By streamlining communication, the feature removes common barriers between customers and support, ensuring a smooth and transparent interaction.
Ultimately, it fosters trust, encourages user satisfaction, and contributes to long-term customer loyalty.
That’s all for the Mobikul Mobile app feature. If you still have any issues, feel free to raise a ticket.
